Acknowledges the crucial value that customer service representatives bring to the independent agency system and the customers they serve.
2000s2019 - Lexie Dumont, ACSR
2018 - Monica Skibickyj
2017 - Heather L. Paquette, ACSR, AAI
2016 - Taijwaittie "Shelly" Seenarine, ACSR
2015 - Shelley Roff, ACSR
2014 - (No award granted this year)
2013 - Michelle Dixon, ACSR
2012 - Kristie Ciancaglini, ACSR, CISR
2011 - Michele M. Addesa, ACSR
2010 - (No award granted this year)
2009 - Jessica Towles, AAI, ACSR
2008 - Donna Rose, ACSR
2007 - Sheila Casper, AAI, ACSR, ARM