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Meet Our Team

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Our people make us who we are. 
A team of diverse talents, committed to serve.

Together with you, we are Big I New York.

Address: 5784 Widewaters Pkwy, 1st Floor, Dewitt, NY 13214   Get Directions
Phone: 800.962.7950 | Big I NY Fax: 888.432.0510 | IAAC Fax: 888.431.1126




EXECUTIVE

Lisa Lounsbury
Lisa Lounsbury
CAE, AAI, AIS
President & CEO
llounsbury@biginy.org
800.962.7950 EXT: 230


Ryan St. Windsor

Ryan St.Windsor
Executive & Office Assistant
rstwindsor@biginy.org
800.962.7950 EXT: 210



MEMBER ENGAGEMENT

Christine Neet
Christine Neet, CPIA
AVP of Member Engagement
cneet@biginy.org 
800.962.7950 EXT: 231

Trisha Groth
Trisha Groth
Member Services Specialist
tgroth@biginy.org 
800.962.7950 EXT: 219




IAAC (RETAIL & WHOLESALE INSURANCE PROGRAMS)
Brian Bixby
Brian Bixby, CIC, AAI, CRM, ACSR
IAAC President
bbixby@biginy.org
800.962.7950 EXT: 233

Brenda Strong
Brenda Strong, AAI, ACSR
AVP Agency Services
bstrong@biginy.org
800.962.7950 EXT: 247

Terri Yates
Terri Yates, AAI, ACSR, AINS
Account Executive
tyates@biginy.org
800.962.7950 EXT: 245


Denise Brown-Carter
Denise Brown-Carter
Sr. Personal Lines Underwriter
dcarter@biginy.org
800.962.7950 EXT: 246



Murphy RiedlMurphy Riedl
Personal Lines Underwriter
mriedl@biginy.org
800.962.7950 EXT: 221

Ashley Smith Ashley Smith
Account Executive
asmith@biginy.org
800.962.7950 EXT: 235



Kaitlyn LynadyKaitlyn Lynady
Assistant Underwriter
klynady@biginy.org
800.962.7950 EXT: 248​

Rose Mullaly
Rose Mullaly
Underwriter
860.563.1950 EXT: 243

INDUSTRY & GOVERNMENT RELATIONS

Travis Wattie, MPA, CPCU, AINS, APITravis Wattie
AVP of Government Relations
tswattie@biginy.org
800.962.7950 EXT: 212
Kathleen Lawler
Kathleen Lawler, AAI
AVP Industry & Community Partnerships
klawler@biginy.org 
800.962.7950 EXT: 218


EDUCATION & INFORMATION​
Susan Keegan
Susan Keegan, AIC, MBA
Director of Education
skeegan@biginy.org
800.962.7950 EXT: 215
Jim Lombardo
Jim Lombardo, CPCU, AAI, AIM, MBA
AVP of Learning & Development
jlombardo@biginy.org
800.962.7950 EXT: 226​
Timothy Dodge
Timothy Dodge, AU, ARM, CPCU
AVP of Research & Information
tdodge@biginy.org
800.962.7950 EXT: 229
Lisa Britton
Lisa Britton, ACSR
Education Administrator 
lbritton@biginy.org
800.962.7950 EXT: 228​




MARKETING, COMMUNICATIONS, & EVENTS
Julie Furst
Julie Furst
VP of Marketing, Communications & Events
jfurst@biginy.org
800.962.7950 EXT: 224

Allison JustAllison Just
Meeting & Event Manager
ajust@biginy.org 
800.962.7950 EXT: 249

Kim Keville
Kim Keville
Digital Marketing & Project Specialist
kkeville@biginy.org
800.962.7950 EXT: 214

Maddy Tomkos
Maddy Tomkos
Graphic Design & Marketing Specialist
mtomkos@biginy.org
800.962.7950 EXT: 216




FINANCE
Lisa Nurnberger
Lisa Nurnberger
Director of Finance
lnurnberger@biginy.org
800.962.7950 EXT: 236
Deb Perry
Deb Perry
Accounting Manager
dperry@biginy.org
800.962.7950 EXT: 217
Maninder Bhullar
Maninder Bhullar
Accounting Specialist 
mbhullar@biginy.org
800.962.7950 EXT. 238

OPERATIONS & TECHNOLOGY
Kathleen GlahnKathleen Glahn, AAM
SVP of Operations & Information Systems
kglahn@biginy.org
800.962.7950 EXT: 253
Eric Miller
Eric Miller
Systems Administrator
emiller@biginy.org
800.962.7950 EXT: 250
Nick Johnson
Nick Johnson
Director of Technology
njohnson@biginy.org​
800.962.7950 EXT: 237


Member Response

Member Response

For general questions or inquiries, reach out to our member response team.

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Education

Education

Reach out to our education department for any questions, comments, or concerns regarding classes & education.

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IAAC

IAAC

To get more information regarding the products we offer, such as insurance for your agency or market access, contact our IAAC team.

Email Us