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Meet Our Team

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Our people make us who we are. 
A team of diverse talents, committed to serve.

Together with you, we are Big I New York.

Address: 5784 Widewaters Pkwy, 1st Floor, Dewitt, NY 13214   Get Directions
Phone: 800.962.7950 | Big I NY Fax: 888.432.0510 | IAAC Fax: 888.431.1126




EXECUTIVE

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Lisa Lounsbury
CAE, AAI, AIS
President & CEO
llounsbury@biginy.org
800.962.7950 EXT: 230


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Ryan St.Windsor
Executive & Office Assistant
rstwindsor@biginy.org
800.962.7950 EXT: 210




MEMBER ENGAGEMENT

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Christine Neet, CPIA
AVP of Member Engagement
cneet@biginy.org 
800.962.7950 EXT: 231

Cindy_Headshot_100px.jpgCindy Scharf
Agency Consultant & Corporate Project Manager
cscharf@biginy.org 
800.962.7950 EXT: 232

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Trisha Groth
Member Services Specialist
tgroth@biginy.org 
800.962.7950 EXT: 219


IAAC (RETAIL & WHOLESALE INSURANCE PROGRAMS)
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Brian Bixby, CIC, AAI, CRM, ACSR
IAAC President
bbixby@biginy.org
800.962.7950 EXT: 233

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Brenda Strong, AAI, ACSR
AVP Agency Services
bstrong@biginy.org
800.962.7950 EXT: 247

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Terri Yates, AAI, ACSR, AINS
Account Executive
tyates@biginy.org
800.962.7950 EXT: 245


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Denise Brown-Carter
Sr. Personal Lines Underwriter
dcarter@biginy.org
800.962.7950 EXT: 246



Murphy RiedlMurphy_Headshot_100px.jpg
Personal Lines Underwriter
mriedl@biginy.org
800.962.7950 EXT: 221

ashley Ashley Smith
Account Executive
asmith@biginy.org
800.962.7950 EXT: 235

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Rose Mullaly
Underwriter
860.563.1950 EXT: 243

INDUSTRY & GOVERNMENT RELATIONS

Travis WattieTravis Wattie
AVP of Government Relations
tswattie@biginy.org
800.962.7950 EXT: 212
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Kathleen Lawler, AAI, CIC
AVP Industry & Community Partnerships
klawler@biginy.org 
800.962.7950 EXT: 218


EDUCATION & INFORMATION

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Susan Keegan, AIC, MBA
Director of Education
skeegan@biginy.org
800.962.7950 EXT: 215
 

tim.dodge.jpgTimothy Dodge, AU, ARM, CPCU
AVP of Research & Information
tdodge@biginy.org
800.962.7950 EXT: 229

JLJim Lombardo, CPCU, AAI, AIM, MBA
AVP of Learning & Development
jlombardo@biginy.org
800.962.7950 EXT: 226

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Lisa Britton, ACSR
Education Administrator 
lbritton@biginy.org
800.962.7950 EXT: 228


MARKETING, COMMUNICATIONS, & EVENTS
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Julie Furst
VP of Marketing, Communications & Events
jfurst@biginy.org
800.962.7950 EXT: 224

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Kim Keville
Digital Marketing & Project Specialist
kkeville@biginy.org
800.962.7950 EXT: 214



allison.just.jpgAllison Just
Meeting & Event Manager
ajust@biginy.org 
800.962.7950 EXT: 249
Maddy
Maddy Tomkos
Graphic Design & Marketing Specialist
mtomkos@biginy.org
800.962.7950 EXT: 216


FINANCE

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Lisa Nurnberger
Director of Finance
lnurnberger@biginy.org
800.962.7950 EXT: 236

Maninder

Maninder Bhullar
Accounting Specialist 
mbhullar@biginy.org
800.962.7950 EXT. 238

DPDeb Perry
Accounting Manager
dperry@biginy.org
800.962.7950 EXT: 217




OPERATIONS & TECHNOLOGY

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Kathleen Glahn, AAM
SVP of Operations & Information Systems
kglahn@biginy.org
800.962.7950 EXT: 253


Eric Millereric.miller2.jpg
Systems Administrator
emiller@biginy.org
800.962.7950 EXT: 250
Member Response

Member Response

For general questions or inquiries, reach out to our member response team.

Email Us

Education

Education

Reach out to our education department for any questions, comments, or concerns regarding classes & education.

Email Us

IAAC

IAAC

To get more information regarding the products we offer, such as insurance for your agency or market access, contact our IAAC team.

Email Us