We help independent agents in NY thrive

You built your agency to serve clients your way— we’re here to help you grow and protect it with the right tools, connections, and knowledge.

You work hard & deserve support. let us help.

Tell us what you need, and we can help you get there. Here are some quick links to guide you in the right direction.

Use your Benefits (You’ll be glad you did)…

Question marks

Answer Center

Have a question? Need assistance? Get the answers and resources for your licensing, CE, legal, market access, cybersecurity compliance, and coverage questions, all in one place.
Utica National Insurance Group personal lines market through IMS

NEW Commercial Lines Market with The Hanover

IMS is helping you unlock more commercial lines markets with The Hanover to protect your customers where it matters most. With the flexible, account-focused solutions and distinctive capabilities, you can offer your clients tailored coverage on an admitted basis.
Catalyit

Agency Tech Guidance

Members have FREE full access to Catalyit. You’ll find tools to help you discover, select, implement, and maximize the right tech for your agency. Take the tech assessment, learn the latest insights, and more.
Agency Compensation 360

Agency Comp 360

The first comprehensive, multi-state survey designed to give independent agencies a clear view into compensation, benefits, and outsourcing across the industry. You can get the insights!
In-house education

In-House Education

We’ll bring the training to your office. Pick the date and topic that fits your agency’s goals, whether it’s skill-building, CE credit, or earning designations.
Attendees sitting at the luncheon during Go Big 2025

Featured event

Go Big 2026

Go Big is back at Turning Stone, and we’re delivering fresh ideas, standout networking, and actionable tools you and everyone on your team can put to work right away. Don’t miss the exhibit hall, packed with innovative partners that agencies are lining up to connect with.

More Great ways to CONNECT:

Upcoming Webinars & Training

The Contractor’s Liability Insurance Workshop

WEBINAR | APRIL 30 | 1 CE
This course explores key Commercial General Liability (CGL) coverage considerations when insuring contractors. Participants will review the Bodily Injury and Property Damage insuring agreement, common coverage limitations, and critical exclusions, including Contractual, Pollution, Damage to Property, and Damage to Work. The session also covers additional insured endorsements and practical guidance for handling certificates of insurance.

The Contractor’s Property Coverages Workshop

WEBINAR | APRIL 30 | 3 CE
This course examines some of the property and inland marine exposures faced by contracting risks and the policies available to cover them–main topics will include commercial property insurance, builders’ risk coverage, installation floaters, and contractors’ equipment policies. 

Eroding: The Personal Lines Implosion and What Happens Next

WEBINAR | MAY 5 | 2 CE
Personal Lines markets continue to deteriorate, leaving agents navigating constant carrier changes and clients facing higher premiums with reduced coverage. This webinar breaks down how we got here and equips insurance professionals with practical strategies to better understand the market, communicate with clients, and help protect them until conditions improve.

Making Sense of Homeowners Deductibles

WEBINAR | MAY 5 | 1 CE
Deductibles are commonly understood when agents sell and service a policy. However, applying deductibles to a loss may not work as expected. This course will cover several examples to help insurance pros finally understand homeowners’ deductibles.

Catalyit Live: Invisible Friction- Find Waste & Fix Handoffs

WEBINAR | MAY 5 | FREE for members
Data gaps and inconsistencies—such as missing contact details, incorrect codes, and policy discrepancies—create hidden friction that affects efficiency, compliance, and revenue. In this Catalyit Live session, industry professionals will highlight the most common data challenges agencies face and share practical strategies to quickly identify and fix them at scale—without relying on spreadsheets.

Addressing Supply Chain Exposures With Small Biz Insureds

WEBINAR | MAY 6 | 1 CE
In this program, insurance pros will learn how to assist commercial insureds in identifying profit-crushing supply-chain risks and how insurance can help (or not) with them.

Required CE Bundle: Diversity, Ethics, Insurance Law & Flood

WEBINAR | MAY 6 | 3 CE (Diversity, Laws/Regs and Ethics) & 1 CE (Flood)
Get the basic four CE requirements in one webinar. Join Jim Lombardo, Tim Dodge, and Sue Keegan as they cover ethics, diversity and inclusion, insurance law, and flood.

NYAIP Certification Program

WEBINAR | MAY 12 | 4 CE
Stay NYAIP certified with our approved producer procedures course, required every four years by one NYAIP producer. The course walks through how the Plan works day to day, covering common situations like effective dates, assignments, eligibility, quotas, and performance standards.

E&O Seminar

WEBINAR | MAY 14 | 3 CE
Join us for this jam-packed seminar where our E&O gurus, Brian Bixby and Howard Kronberg, offer decades of knowledge to leave you with the best practices to stay out of hot water. Earn 3 CE credits and a potential premium credit too!

Leadership Academy

ONLINE PROGRAM | Fall sessions begin September 16
Are you looking to level up in your career? Do you know someone in your agency with untapped potential? Take that next step with Leadership Academy. Our highly regarded program and instructors change lives and help you unlock your leadership potential.

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Unlock the benefits of membership.

Get the supportive guidance, practical resources, and strong advocacy your agency needs to grow, compete, and thrive—backed by a community that’s with you every step of the way.

Education that evolves with the industry

Stay current with discounted CE courses, licensing prep, and timely training on emerging issues.

Access to Helpful Insights

Get answers fast with technical support, E&O guidance, and compliance tools you can rely on.

Coverage Backed by Experience

Gain a trusted insurance partner with vast E&O knowledge, responsive service, and access to both admitted and non-admitted markets.

Tools to Grow & Compete

Tap into hiring help, market access, and free Catalyit membership to strengthen operations.

Marketing Support That Gets Results

Use professionally designed materials and get reimbursed for promoting your agency.

Collaborative, Statewide Network

Connect with other agents, local leaders, and peers who genuinely want to help you succeed.

Success Stories

Big I is a large asset to any insurance agency. The services they provide for the price of their membership far exceeds anything imaginable. Market access, continuing education, E&O consultation, state regulation updates with explanations, and loads of other member benefits. I can not say enough about the Big I!

Gary Roe Compass Group Northeast
Gary Roe

 It a tremendous value to be part of the Big I of NY. I highly recommend to any insurance agent or agency to become a member of the Big I of NY!

Kathleen Rapasadi Tompkins Insurance Agency
Kathleen Rapasadi

Tim never fails to respond to ANY inquiry immediately!! ALL inquiries are responded to in GREAT detail. I really appreciate his time and efforts.

Stuart Fries agent leader

 We believe independent insurance agents serve customers best with trusted advice and options to protect what matters most.

You deserve support to turn to. Let us Help yOU thrive.